1. Overview
GIVE DETROIT ("GIVE DETROIT," "we," "us," or "our") operates an online platform that connects donors with nonprofit organizations and community campaigns across the Detroit area. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
By using our website or services, you agree to the practices described in this policy. If you do not agree, please do not use the platform.
2. Information We Collect
We collect information in the following ways:
- Information you provide. Your name, email address, phone number, mailing address, and account details when you create an account, donate, register an organization, or contact us.
- Donation details. The amount, date, recipient organization or campaign, and any dedication or message you include. Payment card details are handled directly by our payment processor and are not stored on our servers.
- Organization information. Legal name, EIN, mission statements, banking details for payouts, and contact information for authorized representatives.
- Automatically collected data. IP address, browser type, device information, pages visited, and referring URLs collected through cookies and similar technologies.
3. How We Use Information
We use the information we collect to:
- Process donations and deliver funds to the organizations you support.
- Issue donation receipts and confirmations for your records.
- Create and manage donor and organization accounts.
- Verify nonprofit organizations and help prevent fraud.
- Send service updates and, with your consent, news about campaigns and events.
- Improve, secure, and analyze the performance of our platform.
- Comply with legal, tax, and regulatory obligations.
6. Data Security
We use administrative, technical, and physical safeguards, including encryption in transit, to protect your information. Payments are processed by PCI-compliant providers. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
7. Data Retention
We retain personal information for as long as your account is active or as needed to provide services. Donation records may be kept longer to meet tax, accounting, and legal requirements.
8. Your Rights & Choices
Depending on where you live, you may have the right to:
- Access, correct, or update the personal information we hold about you.
- Request deletion of your account and associated data, subject to legal retention requirements.
- Opt out of marketing emails at any time using the unsubscribe link in any message.
- Give anonymously so your name is not shared with recipient organizations.
To exercise any of these rights, email us at privacy@givedetroitcharity.com.
9. Children's Privacy
Our platform is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us with information, please contact us and we will delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above and, for material changes, notify you by email or through the platform.
11. Contact Us
Questions about this policy? Contact GIVE DETROIT at privacy@givedetroitcharity.com or by mail at GIVE DETROIT, Detroit, Michigan.